IT Support Specialist
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Description
About the Role:
We are seeking an experienced and proactive IT Support Specialist to join our team. The ideal candidate will be responsible for providing technical support to staff, ensuring the smooth operation of laptops, printers, and other office equipment, and maintaining basic IT infrastructure.
Summary of Responsibilities:
- Provide technical support and troubleshooting for laptops, desktops, and printers.
- Assist employees with hardware and software issues in a timely manner.
- Set up and configure new laptops and workstations for staff.
- Manage printer setup, maintenance, and connectivity issues.
- Ensure network and internet connectivity for the office.
- Perform routine maintenance and updates on systems and software.
- Maintain inventory of IT equipment and supplies.
- Assist in the installation and configuration of basic office software.
- Troubleshoot and resolve email, network, and other technical issues.
Requirements
Summary of Experience:
- IT support: 3 years (required)
- Troubleshooting for laptops, desktops, and printers: 3 years (required)
Requirements:
- Proven experience in IT support or a similar role (minimum 3 years).
- Strong knowledge of laptops, printers, and basic networking.
- Ability to troubleshoot and resolve hardware and software issues.
- Familiarity with Microsoft Office, email systems, and operating systems.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage time effectively.
- Flexibility to handle multiple issues in a fast-paced environment.
Benefits
Additional Job Information:
- Function: Accounting
- Reporting To: Tax Partner
- Employment Type: Full-Time
- Team Management: Responsible for a team of 8
About the Firm:
This firm is a dynamic tax, accounting, and consulting firm that excels in understanding clients’ needs and providing a full spectrum of tailored solutions. The firm operates with the philosophy of making the rules work for their clients, offering straightforward, intelligent advice that adds substantial value.
Culture, Perks, and Benefits:
Join a firm where your ideas can have a positive impact. What we offer:
- Direct exposure to a wide array of industry groups and clients, fostering growth.
- An open-door policy for mentorship and support.
- A collaborative, inclusive work environment where everyone contributes to success.
- Competitive compensation aligned with the Toronto market and annual bonus opportunities.
- Comprehensive benefits for you and your immediate family, fully funded by the firm.
- Early Friday closures year-round (3 pm office closure).
- Flexible dress code policy.
- Access to mental health resources and ongoing support.
- Opportunities to support and engage with your community.
- Access to national training programs.
- Work Location: In person
- Work Experience: 3 years (required)
- Job Type: Full time
- Salary: $23.50-$25.20 per hour